System & Settings
Branding
Branding makes RentAxis look like your business — on documents, the resident/contractor portals, and the emails you send.
Set your branding
- Go to Settings → Branding.
- Set your primary color (a hex code) used across reports and emails.
- Set the email footer text that appears at the bottom of your emails.
- Save.
Note
Your company name and address are set on the General settings panel, not here. Logos are configured at the platform level rather than per organization — contact support if you need to change yours.
Where branding shows up
- Reports and documents (PDFs).
- The tenant and contractor portals.
- Emails — including ones sent in the background.
Note
Background (queued) emails apply your organization's branding automatically. After changing branding, give the system a moment to pick up the changes; if hosted emails still look old, contact support to refresh the mail worker.
Related
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