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Reach out to our team directly, or scroll down for answers to the questions we hear most.
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Whether you're looking for your next home, have questions about our properties, or need assistance with your current rental, we're here to help every step of the way.
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FAQ
Questions, answered.
Something else on your mind? Our team is happy to walk you through it.
Send us a messageLandlords and property management companies that want leases, rent, maintenance and accounting in one workspace, whether that is a handful of units or a larger portfolio.
Yes. Once you connect your Stripe account, invoices can carry a secure payment link so tenants pay by card or by bank transfer (ACH). Each payment is recorded against its invoice and posted to your books.
Yes. A lease can split the rent between the tenant and a housing program. Each side gets its own invoice and its own reminders, and both show on the same lease.
Yes. The Import Center reads spreadsheets for properties, units, tenants, leases, invoices, payments, expenses, contractors and more. If you use QuickBooks, you can import from it directly.
Yes. Connect QuickBooks to import customers, invoices, payments and expenses, and to keep new records in sync afterwards.
Yes. Each company has its own roles, with permissions down to individual pages and actions. People can belong to more than one company and switch between them.
Tenants see their leases, documents and transactions, accept or decline renewals, report repairs and read announcements. Contractors see their jobs, quotes and earnings. Each sees only their own records.
Yes. Plans include a free trial of up to 180 days. You can change or cancel your plan from Billing at any time.
Knowledge base
Looking for step-by-step guides? Start with your role.
Our knowledge base covers setup, rent collection, maintenance and reporting in detail.
- For OrganizationsLeasing, rent collection, accounting, reporting and integrations.Getting startedRent collectionAccountingReporting
- For TenantsView your lease, pay rent, apply and manage your documents.My leasePaymentsApplicationsDocuments
- For ContractorsSubmit quotes, request payment and get paid.QuotationsPayment requestsGetting paid
