Rent Axis
RentAxis

Properties & Units

Properties And Units

A property is a building or address you manage; a unit is a rentable space inside it. Every lease is attached to a unit, so getting your properties and units set up is the first step before you can collect rent, run reports, or track expenses.

View your properties

Go to Properties. The list shows each property with its address, type, unit count, occupancy and rent figures. Use the Search properties… box to filter by address, city, state or type.

Click any property to open its detail page, where you can see its units, leases, transactions, expenses, documents, mortgage and insurance.

Add a property

  1. From the Properties list, click Add Property.
  2. Enter the Street Address (the only required field). You can start typing in the address autocomplete to fill City, State and ZIP automatically.
  3. Choose a Property Type — Single Family, Multi-Family, Apartment Building, Condominium, Townhouse, Commercial, or Mixed Use.
  4. Set Total Units. (For Single Family this is fixed at 1.)
  5. Optionally tick Section 8 Housing (HUD-assisted property).
  6. Fill in optional Property Details (Year Built, Square Feet, Lot Size) and Purchase Information (Purchase Date, Purchase Price).
  7. Click Add Property.

Note

Only the street address is required. Everything else is optional and can be added later by editing the property.

How units get created

How units are created depends on the property type:

  • Single Family / Condominium properties automatically get one default unit. You enter its Bedrooms, Bathrooms and Monthly Rent right on the property form.
  • Multi-unit types (Multi-Family, Apartment Building, etc.) let you add units inline while creating the property — click Add Unit and fill in each unit's number and details, up to the Total Units you set.
  • If you save a property without adding any units, a default vacant unit is created automatically so the property is immediately usable for leasing.

Add or edit a unit

A unit carries the rentable details: unit number, bedrooms, bathrooms, square feet, monthly rent and status.

To add a unit to a multi-unit property:

  1. Open the property and click Add Unit.
  2. Enter the Unit Number (required) — for example 101, A, etc.
  3. Set the Status (Vacant or Maintenance), Bedrooms, Bathrooms, Square Feet and Monthly Rent.
  4. Click Add Unit.

Unit numbers must be unique within a property, and Single-Unit / SF are reserved. If a property has a square-footage total set, the unit form shows how much is still available to allocate.

Note

Single-family and condominium properties have one fixed default unit — you can't add extra units to them. Edit that unit's bedrooms, bathrooms and rent from the property's Edit form. You also can't add more units than the property's Total Units allows.

How units relate to leases

Each unit's Monthly Rent is the default asking rent, but the rent a tenant actually pays comes from the lease attached to the unit. When you create a lease, you pick an available (vacant) unit, and that lease drives the unit's occupied status, rent invoices and reporting.

Importing properties and units

If you're moving in from a spreadsheet or another system, you don't have to enter everything by hand. From the Properties list you can:

  • Import Properties — properties only.
  • Import Units — units into existing properties.
  • Import Properties & Units — one combined file that creates the properties and links their units in a single pass.
  • Import from QuickBooks — pull properties/units in from a connected QuickBooks account.

There are matching Export options for each, so you can pull your data back out as a file.

Tip

For a fresh setup, the combined Import Properties & Units wizard is the fastest way to get your whole portfolio in at once. See the Import center for the full import workflow.

Archiving and deleting

You can remove a property or unit from its detail page, but the app protects your history:

  • A property or unit with an active lease can't be removed — end or transfer the lease first.
  • If the property has linked records (leases, invoices, expenses, maintenance requests, etc.), removing it archives it instead of permanently deleting it. Archived properties keep all their history and can be restored later from the Archive page.
  • A property or unit with no linked data is deleted permanently.

Warning

Removing a unit with linked records is blocked entirely — archive or remove those records first if you really need to delete the unit.

Was this article helpful?
Next Portfolio