Late Fees

Late Fees Overview

Late fees encourage on-time payment and are applied automatically to overdue rent invoices when you've configured a late-fee policy.

How late fees work

  1. You define a late-fee policy — how the fee is calculated, plus a grace period and the scope it covers.
  2. Each night the system checks overdue receivable invoices. When an invoice passes its due date (and grace period) unpaid, the fee is assessed automatically.
  3. The fee is recorded as its own late-fee invoice that posts to your Late Fees income account and appears on the tenant's balance.

Set up a late-fee policy

  1. Go to Late Fees → Policies and choose Create.
  2. Pick how the fee is calculated: flat amount, percent of base, greater of / lesser of the two, flat plus percent, or a per-day flat or percent that accrues each day.
  3. Set the grace period (days after the due date), optionally skip weekends, and add any per-invoice or per-month caps.
  4. Choose the policy's scope — an organization-wide default, a specific lease type, or a single lease. The most specific matching policy applies.

Tip

Set a grace period that matches your lease terms so fees only apply when they're actually due.

Review and manage fees

  • See assessed fees in the Assessments list on the Late Fees page, and in Reports → Late Fees.
  • You can waive an assessment when appropriate — open it and record the waiver (a reason is captured). Admins can also assess a fee manually from an overdue invoice.
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